A garage door is more than just what you see. There are several meticulous mechanisms involved to help it open and close and stay secure. When one of these decides to malfunction or stop working altogether, it can be frustrating. Thankfully, Doors Direct are here to help! We are proud to be listed as one of the Top 3 Garage door repairs in Brisbane and we take this honour seriously.
There are three major qualities to look for when choosing the best garage door repairer for your job, and we tick all the boxes.
Trustworthiness
First of all, your garage door repair company should be trustworthy. You’re inviting someone into your space, entrusting them with the duty of fixing your garage. You want them to provide good, honest work. A good way to find a trustworthy company is to do your research and look at reviews. At Doors Direct, we’re proud of providing an honest service. Our clients have spoken out about our work, as can be seen on Google Reviews. Regarding our repair service, one user wrote:
“Great service and my new door was fitted quickly and efficiently with little disturbance to my day – and he arrived early! Would certainly recommend Doors Direct if you are looking to replace your garage door!”
You need to be able to trust that a company will do the job right the first time, which is what Doors Direct is all about.
Transparency
You should know what to expect during every step of the garage door repair process. From the time you ring the office, you should be met with a friendly service that can answer all of your questions confidently. When a technician arrives to look at the garage door issue, they should be able to document all of the details of the problem in a way you can clearly understand. Charges should also be explained and broken down into parts and labour ahead of work commencing. When the technician is working, you should be kept aware of what is going on. Your final bill should again be clear, with no hidden fees or charges.
Once again Doors Direct comes on top with company transparency. We have a customer-centric approach and aim to make sure the customer is completely satisfied with the work. That does not just include the actual labour, but also the service they receive from our knowledgeable technicians. Our customers have commended us for our communication, as seen in another review:
“I was kept informed right up to the day of the job, and they arrived right on time. Their Technicians are very good at what they do and take the time to explain everything so you understand exactly what’s wrong and what’s needed to fix it.”
Efficiency
Skilled technicians, quality parts, and the right tools are needed to provide an efficient service. At Doors Direct, we have all three! Our garage door technicians know how garage doors operate, and we are confident we will be able to locate the issue if it isn’t obvious already. Our skilled technicians will quickly get to work on your garage door repair quickly, without wasting any time. We only order the highest quality parts to help prevent the issue from happening again. We use top of the line tools that are appropriate for each job.
Doors Direct will assess the issue first, so we’re not going into it blindly. This will allow us to make sure we have everything we need to make sure the job is done right. We don’t believe in skipping out on quality.
Has your garage door fallen on hard times? Rely on Doors Direct like hundreds of other customers have. We can even provide full garage door makeovers! Take a look at our gallery and our customer reviews to see why we’re rated the top company to provide the best garage door repairs in Brisbane.